Great nut cracker!
The product looks good, but lacks durability. It is quite difficult to align the auger head onto the sweet spot to crack the nut. Quite often the plastic screw wedges against the side of the nut, and one needs to start the process over. Also, the plastic insert that provides resistance to the auger loosens during the cracking process. It did not take long for the insert to dislodge, rendering the cracker useless. Needless to say, I was very disappointed in the performance of this product.
Been using 1of these for several years, no problems.
Bought two more for grandkids who love Macadamias.
HFM had the cheapest price I could find and their communication and service were very good and prompt.
Great that I ordered a boatload of these things - it's slow going, but results may be had! Broke the metal piece off of one unit, but was easy to super-glue back on.